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Treat's Pools & Spas
- Pool & Hot Tub Service
- Montville, CT
About this business
Family-owned and operated since 1964, nearly every employee at Treat’s Pools & Spas has been with us for more than 20 years. We service everything we sell. New builds get a 5-year labor guarantee with us (see store for details). Stop by today for your FREE estimate. Financing is available with approved credit.
Location details
22 Avery Rd, Montville, CT, 06382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I called them last month regarding a question I had about installing a new waterfall valve. I had ordered the part on-line and just had a question about the installation,which I was doing myself. Today, I received a $150 bill for a service call, which John claims I made the appointment for. On the invoice, it claims they arrived at my house, saw that the valve was fixed, called me and I told them I was all set.They claimed I never cancelled the appt. Funny, I would never make a service appt when I could not be home. Secondl... read more
Bought a new pool 21 foot round above ground from them this year and now having problems with getting clear water! Have been steered in all different directions sold me a bunch of different chemicals and still nothing works like they said it would. Feeling like I am being left out on a limb now ! 😡
Well we spend thousands of dollars with you and ask for a little information a little help! And I get no I can't yes were busy!� you Don't have 5 minutes! To help a customer! You repaired my system but you can't take the time to show my husband how the thing works! You want me to make a services call. Ummm no I don't think so! Where is the customer service! Not Happy with these people at all! I need to Looking for a new pool company!
I have spent thousands of dollars on 2 pools and a hot tub at Treats. Today, I called with a simple questions about some electrical work. I spoke to the most arragant, nasty woman ever. I will not mention any names. She never did answer my question because she was preoccupied by being rude. I will never shop at your store ever again. You just lost a loyal customer because of your employee. Take note Ronnie and Evan.
This my friends is what Cheryl Jones Biekert and I am doing the day after Christmas. I know we are fortunate enough to have 50 degree weather in CT to do such a thing in December. The problem here is that how it got this way and why I am doing this. Anyone who knows me, knows I love small businesses and I love keeping money locally to help small business owners provide opportunities for their children to grow and live the American Dream themselves, as my father did for me, with like minded people. This year my Mom had Treat... read more
My wife went to treats pools yesterday to get a quote from them. When she arrived the manager treated her like she had no business being there to get a quote. She was there to receive a quote on an inground pool and was constantly persuaded to get an above ground pool. The manager kept making comments of how much an inground pool was and how he never understood why people would want to finance a pool. He continued to brag about how he dosent need to work because how much money he has and even went as far as to tell her an i... read more
Frequently asked questions about Treat's Pools & Spas
How is Treat's Pools & Spas rated?
Treat's Pools & Spas has a 4.1 star rating with 294 reviews.
When is Treat's Pools & Spas open?
Treat's Pools & Spas is open now. It will close at 5:00 p.m.